Legal
Cookie Policy
Published 2026-07-04 · Updated 2026-10-05 · Living document
These policies are published for transparency and are maintained as living documents. They receive ongoing internal review and will receive formal legal counsel review before enterprise deployments. Questions: [email protected].
What we use
Carriersfy AI uses no advertising pixels and no third-party advertising cookies. This is everything the site keeps in your browser, and why.
- Sofify live chat (HighLevel / LeadConnector). On our homepage, our hiring page and selected product pages (for example Project Forge and our product demos), the Sofify chat is provided by our CRM provider, HighLevel (LeadConnector). It loads when the page opens, before you open the chat, and it:
- keeps in this site's local storage a chat session identifier, the state of the chat window, and a visit history used for marketing attribution: the address of the pages you visit and their parameters, the referring site, campaign parameters (such as
utm_source) and ad click identifiers (such asgclidormsclkid). These entries can last up to one year; the visit session identifier lasts 30 minutes; - keeps in session storage, until you close the tab, a security token and the chat's interface text;
- sends that visit history, with an identifier assigned by HighLevel, to HighLevel's attribution service, and requests an approximate-location lookup from LeadConnector;
- runs a Cloudflare Turnstile security check before chat messages are accepted.
- keeps in this site's local storage a chat session identifier, the state of the chat window, and a visit history used for marketing attribution: the address of the pages you visit and their parameters, the referring site, campaign parameters (such as
- Campaign attribution (homepage). If you arrive through a link with campaign parameters (
utm_…), the homepage keeps your first and latest campaign in local storage so an inquiry you submit can be attributed to it. - Previous website chat. Where our previous website chat is still used, it keeps your conversation session in your browser's local storage for up to 24 hours so a page refresh doesn't lose your conversation. It stays on your device.
- Language preference (functional). Your language choice may be kept locally to greet you in the right language.
- Infrastructure cookies. Our hosting provider (Cloudflare) may set strictly necessary cookies for security and bot protection.
- Payments. During checkout, Stripe sets cookies on Stripe's own pages under Stripe's policies.
Your choices
You can block or clear this site's storage and cookies at any time with your browser's controls; clearing site data for carriersfy.ai removes the chat session, the attribution history and your preferences. The Sofify chat and its attribution storage load only on the pages where the chat is offered; our legal pages and client portal do not load it. To ask about or delete chat conversations stored in our CRM, write to [email protected].